Shipping and Handling Shipping Policy
Bambi Baby Shipping & Delivery
Getting Your Order Home Safely.
Bambi Baby is dedicated to providing quick, reliable deliveries throughout the continental United States. From baby gear shipped by ground carrier to nursery furniture delivered by freight or our local Bambi Baby team, the delivery method depends on your order and location.
Shipping Area: At this time, Bambi Baby does not ship to APO/FPO or P.O. Box addresses.
For added peace of mind, we offer REDO Free Returns + Package Protection at checkout. This service provides free return shipping for eligible ground shipments and shipping protection for all orders.
Choose Your Delivery Type
Which shipping method applies?
Most baby gear ships by ground carrier. Furniture generally requires either local Bambi Baby truck delivery or freight delivery. Shipping and delivery pricing is calculated at checkout based on your delivery zone and selected service level.
Ground Shipping
Most baby gear ships by FedEx, UPS, or USPS Ground. Free ground shipping is available on orders over $28.
Local Truck Delivery
Available within 100 miles of our New Jersey distribution center for select furniture orders.
Freight Delivery
Used for larger furniture shipments outside our local delivery area, with rates calculated by delivery zone.
When Will It Ship?
Shipping Windows
Each product page includes a projected shipping window. We do our best to provide accurate timing, but manufacturer and carrier delays may occasionally occur.
Ground Shipping Window
- In-stock items ship from our NJ warehouse within 24–48 hours.
- Some in-stock items ship directly from brand partners and typically ship within 2–3 days.
- Backorder and special order items display an estimated shipping window on the product page.
Freight Shipping Window
- In-stock freight items are typically picked up from our warehouse within 2–5 days of the order being placed.
- Multi-piece orders ship once all pieces are available.
- Once with the carrier, freight shipments may take 1–3 weeks to reach the final destination hub.
Ground Shipping
Small Parcel Delivery
Most baby gear and smaller products ship by FedEx, UPS, or USPS Ground. Free ground shipping is available on orders over $28.
Expedited and overnight shipping are not currently offered.
Ground Transit Time for In-Stock Items
The estimates below reflect typical transit times after an in-stock ground shipment leaves our warehouse.
Swipe horizontally to view the full table.
| Estimated Transit Time | States |
|---|---|
| 2–3 business days | ME, VT, NH, MA, NY, CT, RI, PA, NJ, MD, DE, OH, WV, VA, NC, SC |
| 3–4 business days | MI, IN, KY, TN, AL, GA, FL, WI, MN, IA, IL |
| 4–5 business days | SD, NE, KS, OK, AR, MO, MS, LA |
| 5–7 business days | WA, MT, ND, OR, ID, WY, CA, NV, UT, AZ, NM, TX, CO |
Freight Shipping
Furniture Delivery Outside Our Local Area
Freight shipping is used for larger furniture items outside our local Bambi Baby delivery area. Delivery is scheduled by the freight carrier once your shipment reaches the final destination hub.
Freight customers can choose between Threshold Delivery and Room of Choice Delivery.
Threshold Freight Delivery
- Delivery inside the threshold of the residence by appointment.
- If the residence has a garage, the shipment will be delivered inside the garage.
- If there is no garage, the shipment will be delivered just inside the door of the home.
- Does not include unboxing, assembly, or carrying items upstairs.
Room of Choice Freight Delivery
- Delivery inside the residence to the room of choice by appointment.
- Includes carrying the product up to two flights of stairs from the building threshold.
- One flight is considered 4–15 stairs.
- Does not include unboxing or assembly.
Freight Shipping Rates
Freight pricing is based on your delivery zone and selected service level.
Swipe horizontally to view the full table.
| Zone | Threshold Delivery | Room of Choice Delivery |
|---|---|---|
| Zone 1 | $59.99 per freight item | $195 |
| Zone 2 | $30 + $59.99 per freight item | $250 |
| Zone 3 | $75 + $59.99 per freight item | $250 |
| Zone 4 | $75 + $59.99 per freight item | $250 |
| Zone 5 | $150 + $59.99 per freight item | $250 + $59.99 per freight item |
Freight Delivery Zones
Find your state or county below to determine the freight delivery zone used to calculate your shipping rate.
Zone 1
New Jersey; New York: Rockland, Suffolk, Nassau, Bronx, Kings, Orange, and Queens counties.
Zone 2
New York all other counties, Connecticut, Delaware, Maryland, Massachusetts, Pennsylvania, Rhode Island.
Zone 3
Alabama, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Michigan, Mississippi, New Hampshire, North Carolina, Ohio, South Carolina, Tennessee, Vermont, Virginia.
Zone 4
Arizona, Arkansas, California, Colorado, Iowa, Kansas, Louisiana, Minnesota, Missouri, Nebraska, Nevada, New Mexico, Oklahoma, Texas, Utah, West Virginia, Wisconsin.
Zone 5
Idaho, Montana, North Dakota, Oregon, South Dakota, Washington, Wyoming.
Local Furniture Delivery
Bambi Baby Truck Delivery
Local truck delivery is available within 100 miles of our New Jersey distribution center. Both Threshold and Room of Choice delivery are available by appointment.
Scheduling Details
- If the full order is in stock, we will reach out within 1–3 days to schedule delivery.
- If any part of the order is not in stock, we will reach out once everything is available.
- Delivery appointments are typically scheduled two weeks out.
- A four-hour delivery window is provided 24 hours before delivery.
- The recipient must be present at the time of delivery.
- Missed appointments can result in additional charges and may be rescheduled two weeks out.
Local Room of Choice Includes
- Delivery by appointment.
- Delivery inside the residence to the room of choice.
- Delivery up one flight of stairs.
- Unboxing.
- Set-up.
- Crib assembly.
- Flat rate based on delivery zone.
Our delivery team will remove boxes and cardboard. Smaller interior packaging will be bagged and left for resident disposal.
Local Threshold Delivery Includes
- Delivery inside the threshold of the residence by appointment.
- If the residence has a garage, the shipment will be delivered inside the garage.
- If there is no garage, the shipment will be delivered just inside the door of the home.
- Local threshold fees are based on freight threshold fees and zones.
- Threshold service does not include unboxing or set-up.
What About Dresser Assembly?
Most dressers sold by Bambi Baby arrive fully assembled and do not require assembly service.
If a dresser is identified as RTA — Ready to Assemble, dresser assembly is not automatically included with either Local Threshold or Local Room of Choice Delivery. Optional assembly can be added for $60 per dresser.
RTA dresser assembly requires at least one week of advance notice. The dresser is assembled at our warehouse before your scheduled local delivery.
Dresser assembly service is available for qualifying Bambi Baby Local Truck Deliveries only and is not available with freight delivery services.
Before & After Delivery
Important Shipping Policies
Review these policies for order cancellations, refused or missing packages, damages and defects, and special-order merchandise.
Cancellation Policy
Once an order is processed for shipment, it cannot be canceled.
Lost, Stolen, and Refused Packages
- If a delivery is refused, restocking and shipping fees will be deducted from the refund.
- Bambi Baby is not responsible for lost or stolen packages. We offer order protection at checkout, which provides shipping insurance at a minimal cost. Learn more about order protection .
Damages and Defects
Packages should be opened right away. Any damages or defects must be addressed immediately so our Customer Service team can work quickly to assess and resolve the issue.
- For freight and local deliveries, notate any concerns on the delivery paperwork before signing.
- For all deliveries, email a description of the issue, order details, and supporting photos to cs@bambibaby.com .
- Defective gear is covered by the manufacturer warranty and should be addressed directly with the manufacturer.
- If your damaged order included REDO Shipping Protection , visit the Claims Portal to initiate an expedited claim.
For more information, visit our Return & Replacement Policy .
Special Orders
Some items are custom made per order and considered “Special Order.” These products may take 8–16 weeks to ship, and shipping estimates are noted on each product page.
- Payment is captured immediately, not at the time of shipping. Our POS system must capture payments within seven days or the order is automatically canceled.
- Because special orders are often custom made, cancellation requests must be made within 24 hours and before the order is submitted to the manufacturer for production.
- Returned or canceled special orders after 24 hours may be subject to a restocking fee deducted from the refund total.
For complete details, visit our full Return & Replacement Policy .
Shipping FAQ
Common Shipping & Delivery Questions
Looking for a quick answer? These frequently asked questions cover some of the most common things families want to know about shipping baby gear and nursery furniture from Bambi Baby.
How much is ground shipping from Bambi Baby?
Free ground shipping is available on orders over $28. Most baby gear and smaller products ship by FedEx, UPS, or USPS Ground.
How quickly do in-stock Bambi Baby orders ship?
In-stock ground items shipping from our New Jersey warehouse typically ship within 24–48 hours. Some in-stock products ship directly from our brand partners and typically ship within 2–3 days.
In-stock freight items are typically picked up from our warehouse within 2–5 days. Once with the carrier, freight shipments may take 1–3 weeks to reach the final destination hub.
Does Bambi Baby offer expedited or overnight shipping?
No. Expedited and overnight shipping are not currently offered.
Does Bambi Baby ship nursery furniture?
Yes. Furniture generally ships through freight delivery or Bambi Baby Local Truck Delivery. Local truck delivery is available within 100 miles of our New Jersey distribution center. Larger furniture orders outside the local delivery area typically ship by freight.
What is included with Threshold Freight Delivery?
Threshold Freight Delivery brings the shipment inside the threshold of the residence by appointment. If the home has a garage, the shipment is delivered inside the garage. If there is no garage, the shipment is delivered just inside the door of the home.
Threshold Freight Delivery does not include carrying products upstairs, unboxing, or assembly.
What is the difference between Threshold and Room of Choice freight delivery?
Threshold Freight Delivery brings your shipment inside the threshold of the residence. If there is a garage, the shipment is delivered inside the garage; otherwise, it is delivered just inside the door of the home. Threshold Freight Delivery does not include carrying items upstairs, unboxing, or assembly.
Room of Choice Freight Delivery brings the product inside the residence to the room of your choice and includes carrying it up to two flights of stairs from the building threshold. Freight Room of Choice service does not include unboxing or assembly.
Does Bambi Baby offer crib assembly?
Yes. Crib assembly is available with Bambi Baby Local Truck Delivery only.
Crib assembly is included with Local Room of Choice Delivery. If you choose Local Threshold Delivery, crib assembly can be added for an additional $50.
Crib assembly is not available with freight delivery services.
Does Bambi Baby offer dresser assembly?
Most dressers sold by Bambi Baby arrive fully assembled. If a dresser is identified as RTA — Ready to Assemble, optional assembly is available for qualifying Bambi Baby Local Truck Deliveries for $60 per dresser.
RTA dresser assembly is not automatically included with either Local Threshold or Local Room of Choice Delivery. Assembly requires at least one week of advance notice because the dresser is assembled at our warehouse before delivery.
Dresser assembly service is not available with freight delivery.
Does Bambi Baby ship to P.O. Boxes or APO/FPO addresses?
No. Bambi Baby currently ships throughout the continental United States but does not ship to APO/FPO or P.O. Box addresses.
What should I do if my Bambi Baby order arrives damaged?
Open packages as soon as possible and report any damage or defects immediately. For freight and local deliveries, notate any concerns on the delivery paperwork before signing.
Email a description of the issue, your order details, and supporting photos to cs@bambibaby.com . If your order included REDO Shipping Protection , you can also use the Claims Portal to initiate an expedited claim.
Customer Service
Need Help With Shipping or Delivery?
Our Customer Service team is happy to help with questions about shipping methods, furniture delivery, order timing, freight service, assembly options, or an existing delivery.