{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I pay with more than one method of payment?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Our system can only process one form of payment per transaction. If you would like to split payment between multiple credit cards or use major credit card gift cards, we recommend purchasing "},{"type":"link","url":"https://www.bambibaby.com/products/bambi-baby-gift-card?variant=44204777996485","title":"Bambi Baby Gift Card","target":null,"children":[{"type":"text","value":"Bambi Baby Gift Cards "}]},{"type":"text","value":". Gift cards can be used in multiples alongside a credit card payment during checkout."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Why is REDO added to my order?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":""},{"type":"link","url":"https://www.bambibaby.com/pages/redo-return-shipping-package-protection","title":"REDO Returns + Shipping Protection","target":null,"children":[{"type":"text","value":"REDO Free Returns + Package Protection "}]},{"type":"text","value":"is an optional add-on available at checkout. It provides shipping protection and free return labels for eligible orders. REDO is not mandatory and can be declined, although it is highly recommended."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How long will it take to receive my order?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"In-stock items typically ship within 1–2 business days. Transit time varies based on the distance between our warehouse and your shipping address."}]},{"type":"paragraph","children":[{"type":"text","value":"For additional information about shipping times and methods, visit our "},{"type":"link","url":"https://www.bambibaby.com/pages/shipping-handling","title":"Bambi Baby Shipping Policy","target":null,"children":[{"type":"text","value":"Shipping Page "}]},{"type":"text","value":"."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What is Bambi Baby’s return policy?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We want you to be completely satisfied with your purchase. Bambi Baby accepts returns of eligible unopened items within 60 days of purchase in accordance with our return policy."}]},{"type":"paragraph","children":[{"type":"text","value":"Review our complete "},{"type":"link","url":"https://www.bambibaby.com/pages/return-replacement-policy","title":"Bambi Baby Return Policy","target":null,"children":[{"type":"text","value":"Return & Replacement Policy "}]},{"type":"text","value":"for full requirements and exclusions."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"How can I start a return?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Returns are self-service through our online Returns Portal."}]},{"type":"paragraph","children":[{"type":"text","value":"Visit the "},{"type":"link","url":"https://www.bambibaby.com/apps/redo/returns-portal/login?referralId=6814d8d1f233ca240cf9476c","title":"Bambi Baby Returns Portal","target":null,"children":[{"type":"text","value":"Bambi Baby Returns Portal "}]},{"type":"text","value":"to begin your return."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Can I create a baby registry with Bambi Baby?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Bambi Baby offers easy registry integration with Babylist, allowing you to add products from BambiBaby.com directly to your Babylist registry using the quick-add button found on individual product pages."}]},{"type":"paragraph","children":[{"type":"text","value":"Learn more about "},{"type":"link","url":"https://www.bambibaby.com/pages/bambi-baby-registry-with-babylist","title":"Bambi Baby Registry with Babylist","target":null,"children":[{"type":"text","value":"creating a baby registry with Bambi Baby and Babylist "}]},{"type":"text","value":"."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Does Bambi Baby offer a rewards program?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Bambi Baby offers a loyalty rewards program that gives frequent shoppers opportunities to earn rewards on qualifying purchases."}]},{"type":"paragraph","children":[{"type":"text","value":"Learn more about the "},{"type":"link","url":"https://www.bambibaby.com/pages/bambi-baby-rewards-program#smile-home","title":"Bambi Baby Rewards Program","target":null,"children":[{"type":"text","value":"Bambi Baby Rewards Program "}]},{"type":"text","value":"."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Does Bambi Baby offer a car seat trade-in event?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Bambi Baby hosts an annual car seat trade-in event, giving families an opportunity to trade in an old or outgrown car seat during the promotional event period."}]},{"type":"paragraph","children":[{"type":"text","value":"Visit our "},{"type":"link","url":"https://www.bambibaby.com/pages/events","title":"Bambi Baby Events","target":null,"children":[{"type":"text","value":"Events Page "}]},{"type":"text","value":"for current details, or sign up for Bambi Baby emails to receive advance notice about upcoming trade-in events and other special promotions."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Does Bambi Baby install car seats?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Bambi Baby offers car seat installation services for car seats purchased from Bambi Baby at our "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/miami","title":"Bambi Baby Coral Gables Florida","target":null,"children":[{"type":"text","value":"Coral Gables, FL "}]},{"type":"text","value":"and "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/paramus","title":"Bambi Baby Paramus New Jersey","target":null,"children":[{"type":"text","value":"Paramus, NJ "}]},{"type":"text","value":"locations. No appointment is required—just walk in."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Do I need an appointment for an in-store consultation?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"No appointment is necessary. Our knowledgeable team is available to help at all Bambi Baby store locations."}]},{"type":"paragraph","children":[{"type":"text","value":"Weekends can be busy, and consultations may occasionally take place in a group setting. If you prefer a more personalized one-on-one shopping experience, we recommend visiting during the week."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"I can’t make it into a store. How can I see products before purchasing?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Bambi Baby offers personalized virtual shopping consultations for families who cannot visit one of our showrooms in person."}]},{"type":"paragraph","children":[{"type":"text","value":"Schedule a "},{"type":"link","url":"https://www.bambibaby.com/pages/private-shopping-consultation-signup","title":"Bambi Baby Virtual Consultations","target":null,"children":[{"type":"text","value":"Virtual Shopping Consultation "}]},{"type":"text","value":"to connect with our team from home."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Where can I get expert advice on choosing the right baby gear?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Our Customer Service and store teams can help answer product questions and provide personalized recommendations by phone, email, web chat, or in person."}]},{"type":"paragraph","children":[{"type":"text","value":"For self-guided help, visit the "},{"type":"link","url":"https://www.bambibaby.com/blogs/learning-center","title":"Bambi Baby Learning Center Expert Advice","target":null,"children":[{"type":"text","value":"Bambi Baby Learning Center "}]},{"type":"text","value":", where you will find educational articles, product reviews, comparisons, buying guides, and expert baby gear advice."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Where can I work with Enelio?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Enelio loves connecting with families and regularly visits Bambi Baby stores throughout New Jersey, New York, Florida, and our "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/baby-store-nyc","title":"Bambi Baby NYC Store","target":null,"children":[{"type":"text","value":"NYC location "}]},{"type":"text","value":"."}]},{"type":"paragraph","children":[{"type":"text","value":"On Saturdays, you will typically find him at our "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/paramus","title":"Bambi Baby Paramus","target":null,"children":[{"type":"text","value":"Paramus, NJ "}]},{"type":"text","value":"showroom, while Sundays often bring him to our "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/middletown","title":"Bambi Baby Middletown New Jersey","target":null,"children":[{"type":"text","value":"Middletown, NJ "}]},{"type":"text","value":"or "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/long-island","title":"Bambi Baby Melville Long Island","target":null,"children":[{"type":"text","value":"Melville, NY "}]},{"type":"text","value":"store. He also makes frequent visits to our "},{"type":"link","url":"https://www.bambibaby.com/pages/locations/miami","title":"Bambi Baby Coral Gables Florida","target":null,"children":[{"type":"text","value":"Coral Gables, FL "}]},{"type":"text","value":"showroom."}]},{"type":"paragraph","children":[{"type":"text","value":"If you would like to meet with Enelio, follow Bambi Baby on "},{"type":"link","url":"https://www.instagram.com/bambibabystore","title":"Bambi Baby Instagram","target":"_blank","children":[{"type":"text","value":"Instagram "}]},{"type":"text","value":"for updates on where he will be each day."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What baby gear brands does Bambi Baby carry?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Bambi Baby offers a curated assortment of premium baby gear from trusted brands including "},{"type":"text","value":"Bugaboo, CYBEX, Maxi-Cosi, Nuna, Orbit Baby, Silver Cross, UPPAbaby, Veer","bold":true},{"type":"text","value":", and more."}]},{"type":"paragraph","children":[{"type":"text","value":"Our selection includes strollers, infant car seats, convertible car seats, booster seats, stroller wagons, baby carriers, travel gear, and other essentials for growing families."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What nursery furniture brands does Bambi Baby carry?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Bambi Baby carries trusted nursery furniture brands including "},{"type":"text","value":"Pali, Natart, Romina, Sorelle, Westwood","bold":true},{"type":"text","value":", and more."}]},{"type":"paragraph","children":[{"type":"text","value":"Our nursery collection includes cribs, dressers, nightstands, convertible furniture, nursery seating, and coordinating pieces designed to help families create a complete nursery."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Does the furniture sold at Bambi Baby come fully assembled?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Most dressers, nightstands, and chests sold by Bambi Baby arrive fully assembled. Products that require assembly are identified as "},{"type":"text","value":"RTA — Ready to Assemble","bold":true},{"type":"text","value":"."}]},{"type":"paragraph","children":[{"type":"text","value":"Cribs require assembly and cannot be shipped fully assembled."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"What does the GREENGUARD Gold Certification badge mean on some products?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Products displaying a GREENGUARD Gold Certification badge have been tested to strict standards for chemical emissions, helping support better indoor air quality."}]},{"type":"paragraph","children":[{"type":"text","value":"Learn more about "},{"type":"link","url":"https://www.bambibaby.com/pages/what-is-green-guard-certified","title":"GREENGUARD Gold Certification","target":null,"children":[{"type":"text","value":"GREENGUARD Gold Certification "}]},{"type":"text","value":"."}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Where are the products sold by Bambi Baby manufactured?","bold":true}]}]}

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The products sold by Bambi Baby are manufactured by trusted brand partners in countries around the world. Manufacturing locations vary by brand and product."}]},{"type":"paragraph","children":[{"type":"text","value":"For more information, read "},{"type":"link","url":"https://www.bambibaby.com/blogs/learning-center/made-in-the-usa-where-is-baby-gear-made","title":"Where Is Baby Gear Made","target":null,"children":[{"type":"text","value":"Where Is Baby Gear Made?"}]},{"type":"text","value":""}]}]}

Perguntas frequentes: FAQ's

P: MEU ITEM ESTÁ EM ESTOQUE NO MOMENTO?
R: Temos muitos de nossos itens de mobília em estoque, no entanto, se o item não estiver em estoque, nós o notificaremos assim que seu pedido for processado. Para disponibilidade atualizada, entre em contato conosco pelo telefone 877-882-2624 e um de nossos representantes de atendimento ao cliente poderá ajudá-lo.

P: QUAIS ACABAMENTOS ESTÃO DISPONÍVEIS PARA MEUS MÓVEIS DE BEBÊ?
A: Nossas coleções de móveis para bebês são oferecidas em uma variedade de acabamentos, selecionados para realçar a beleza do design e da madeira. Para ver os acabamentos disponíveis, consulte a seção Coleções do nosso site.

P: DE QUE MADEIRA SÃO FEITOS OS MÓVEIS DO MEU BEBÊ?
R: Os fabricantes utilizam diferentes tipos de madeira para diferentes propósitos, no entanto, a seringueira, o pinheiro radiata, o choupo e a tília são usados principalmente devido à sua sustentabilidade, durabilidade e respeito ao meio ambiente.

P: VOCÊS VENDEM CORRIMÃOS PARA BERÇOS CONVERSÍVEIS?
R: Sim. Cada berço recebe um kit de conversão específico do fabricante, que pode ser encontrado na página de coleta específica em nosso site que se correlaciona com seu berço. Se você não tiver certeza ou tiver alguma dúvida sobre qual trilho escolher, ligue para 877-882-2624.

P: QUANTOS NÍVEIS DE COLCHÃO SEUS BERÇOS TÊM?
R: Nossos berços normalmente têm entre 2 e 4 configurações de colchão, mas o número varia dependendo do fabricante. Se você tiver alguma dúvida adicional sobre configurações de colchão, ligue para 877-882-2624.

P: COMO POSSO VERIFICAR O STATUS DO MEU PEDIDO?
R: Você pode verificar o status do seu pedido acessando sua conta e clicando no seu pedido. Cada pedido será atualizado conforme for processado e enviado. Para quaisquer outras perguntas, ligue para 877-882-2624.

P: QUANTO TEMPO LEVA PARA MEU PEDIDO SER ENTREGUE EM MINHA CASA?
R: Normalmente, pode levar de alguns dias para você receber seu pedido de itens em estoque, e até 8-16 semanas para itens de pedidos especiais. O tempo de envio varia dependendo da disponibilidade do item e do destino. Consulte nossa página de envio e manuseio para obter mais informações.

P: QUAL É A POLÍTICA DE DEVOLUÇÃO DA BAMBI BABY?
R: Queremos que você fique completamente satisfeito com sua compra na BambiBaby.com. Se você não ficar completamente satisfeito com sua compra dentro dos primeiros 30 dias a partir da data da compra, teremos prazer em oferecer um reembolso total ou troca menos frete para produtos novos e fechados . Consulte nossa página de envio e manuseio para obter os termos e condições completos.

How can I tell if an item is in stock?

We stock many items in our New Jersey warehouse. The stock status for each product is indicated directly on its product page. Items available for immediate shipment are labeled “In Stock.” Backorder or special-order items will include an estimated shipping window.

Can I pay with more than one method of payment?

Our system can only process one form of payment per transaction. If you would like to split payment between multiple credit cards or use major credit card gift cards, we recommend purchasing Bambi Baby Gift Cards . Gift cards can be used in multiples alongside a credit card payment during checkout.

Can I purchase online and pick up in store?

Many popular products are stocked in our store locations, but inventory can vary by store. If you need an item quickly, we recommend calling your local Bambi Baby store for a stock check or contacting Customer Service to confirm whether in-store pickup is available.

Find your nearest showroom on our Store Locations page .

Why is REDO added to my order?

REDO Free Returns + Package Protection is an optional add-on available at checkout. It provides shipping protection and free return labels for eligible orders. REDO is not mandatory and can be declined, although it is highly recommended.

How can I check the status of my order?

Log into your Bambi Baby account and select the order you would like to review. Updates will appear as your order is processed and shipped. Once your order ships, tracking and shipping notifications are also sent to the email address associated with the order.

How long will it take to receive my order?

In-stock items typically ship within 1–2 business days. Transit time varies based on the distance between our warehouse and your shipping address.

For additional information about shipping times and methods, visit our Shipping Page .

I didn’t receive my order confirmation. What should I do?

Order confirmations are sent immediately to the email address associated with your purchase. If you do not see the confirmation, check your spam or promotions folder. If it is still missing, contact our Customer Service team and we will be happy to help.

What is Bambi Baby’s return policy?

We want you to be completely satisfied with your purchase. Bambi Baby accepts returns of eligible unopened items within 60 days of purchase in accordance with our return policy.

Review our complete Return & Replacement Policy for full requirements and exclusions.

How can I start a return?

Returns are self-service through our online Returns Portal.

Visit the Bambi Baby Returns Portal to begin your return.

Does Bambi Baby offer warranty assurance?

Yes. Bambi Baby is an authorized retailer for the products we carry, which means eligible purchases include the manufacturer’s warranty. Warranty terms, coverage, and conditions are established by each individual manufacturer.

Can I create a baby registry with Bambi Baby?

Yes. Bambi Baby offers easy registry integration with Babylist, allowing you to add products from BambiBaby.com directly to your Babylist registry using the quick-add button found on individual product pages.

Learn more about creating a baby registry with Bambi Baby and Babylist .

Does Bambi Baby offer a rewards program?

Yes. Bambi Baby offers a loyalty rewards program that gives frequent shoppers opportunities to earn rewards on qualifying purchases.

Learn more about the Bambi Baby Rewards Program .

Does Bambi Baby offer price matching?

Yes. Bambi Baby is happy to review price match requests for qualifying identical products offered by authorized retailers. The product must be the same model, SKU, color, and configuration, and both Bambi Baby and the competing retailer must currently have the item in stock.

Price match requests are reviewed by our Customer Service team and are subject to approval.

Does Bambi Baby offer a First Responder or Military Discount?

Yes. Bambi Baby is proud to offer a 15% discount to eligible First Responders and Military members as a thank-you to those who serve our communities and country.

This special offer cannot be combined with other discounts, sales, or rewards. To get verified, visit our Military & First Responder Discount page .

Does Bambi Baby offer a car seat trade-in event?

Yes. Bambi Baby hosts an annual car seat trade-in event, giving families an opportunity to trade in an old or outgrown car seat during the promotional event period.

Visit our Events Page for current details, or sign up for Bambi Baby emails to receive advance notice about upcoming trade-in events and other special promotions.

Does Bambi Baby install car seats?

Yes. Bambi Baby offers car seat installation services for car seats purchased from Bambi Baby at our Coral Gables, FL and Paramus, NJ locations. No appointment is required—just walk in.

Do all Bambi Baby store locations carry the same products?

All Bambi Baby stores feature a wide assortment of nursery furniture and baby gear from our premium brand partners. However, specific floor models and available inventory may vary by location.

If there is a particular product you want to see, we recommend contacting the store before your visit.

Do I need an appointment for an in-store consultation?

No appointment is necessary. Our knowledgeable team is available to help at all Bambi Baby store locations.

Weekends can be busy, and consultations may occasionally take place in a group setting. If you prefer a more personalized one-on-one shopping experience, we recommend visiting during the week.

I can’t make it into a store. How can I see products before purchasing?

Bambi Baby offers personalized virtual shopping consultations for families who cannot visit one of our showrooms in person.

Schedule a Virtual Shopping Consultation to connect with our team from home.

Where can I get expert advice on choosing the right baby gear?

Our Customer Service and store teams can help answer product questions and provide personalized recommendations by phone, email, web chat, or in person.

For self-guided help, visit the Bambi Baby Learning Center , where you will find educational articles, product reviews, comparisons, buying guides, and expert baby gear advice.

Where can I work with Enelio?

Enelio loves connecting with families and regularly visits Bambi Baby stores throughout New Jersey, New York, Florida, and our NYC location .

On Saturdays, you will typically find him at our Paramus, NJ showroom, while Sundays often bring him to our Middletown, NJ or Melville, NY store. He also makes frequent visits to our Coral Gables, FL showroom.

If you would like to meet with Enelio, follow Bambi Baby on Instagram for updates on where he will be each day.

What baby gear brands does Bambi Baby carry?

Bambi Baby offers a curated assortment of premium baby gear from trusted brands including Bugaboo, CYBEX, Maxi-Cosi, Nuna, Orbit Baby, Silver Cross, UPPAbaby, Veer, and more.

Our selection includes strollers, infant car seats, convertible car seats, booster seats, stroller wagons, baby carriers, travel gear, and other essentials for growing families.

What nursery furniture brands does Bambi Baby carry?

Bambi Baby carries trusted nursery furniture brands including Pali, Natart, Romina, Sorelle, Westwood, and more.

Our nursery collection includes cribs, dressers, nightstands, convertible furniture, nursery seating, and coordinating pieces designed to help families create a complete nursery.

Does the furniture sold at Bambi Baby come fully assembled?

Most dressers, nightstands, and chests sold by Bambi Baby arrive fully assembled. Products that require assembly are identified as RTA — Ready to Assemble.

Cribs require assembly and cannot be shipped fully assembled.

What does the GREENGUARD Gold Certification badge mean on some products?

Products displaying a GREENGUARD Gold Certification badge have been tested to strict standards for chemical emissions, helping support better indoor air quality.

Learn more about GREENGUARD Gold Certification .

Where are the products sold by Bambi Baby manufactured?

The products sold by Bambi Baby are manufactured by trusted brand partners in countries around the world. Manufacturing locations vary by brand and product.

For more information, read Where Is Baby Gear Made?

CUSTOMER SERVICE

Still Have Questions?

Can’t find the answer you’re looking for? Our Customer Service team is happy to help with questions about orders, products, policies, store services, and shopping with Bambi Baby.

cs@bambibaby.com

EMAIL CUSTOMER SERVICE Find A Store